Aureya Wellness

At Aureya, we prioritize quality,
hygiene, and customer satisfaction. Due to the nature of our skincare products,
we do not accept returns on opened or used items.

However, we offer replacement in
the following cases:

·       Damaged product received

·       Incorrect product delivered

·       Product leakage or manufacturing defect

To be eligible, customers must
notify us within 24 hours of delivery along with an unboxing video or clear
images as proof.

Once verified, we will offer a
replacement or refund. In such cases, Aureya will bear the return shipping
cost.

Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout.

Yes, we ship to most countries worldwide. International shipping times vary by location.

We accept all major credit cards, PayPal, and Shop Pay for your convenience.

Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

We understand that plans can change. Orders can be cancelled within 30 mins of
placing the order.

Yes, we're committed to sustainability. Our products are made with environmentally conscious materials and practices.