Refund policy

At Aureya Wellness, every product is carefully packed and quality-checked before dispatch to ensure it reaches you in perfect condition.

Due to the personal care and hygiene nature of our products, we do not accept returns, exchanges, or refunds once an order has been placed and delivered.

No Returns or Exchanges

For safety and hygiene reasons, products cannot be returned or exchanged after delivery.

No Refunds

All purchases made on our website are final. We do not offer refunds for confirmed orders.

Damaged or Incorrect Product

In the rare case that you receive a damaged, leaked, or incorrect product, please contact us within 24 hours of deliverywith your order details and clear photos/videos of the package and product. Our team will review the issue and assist you accordingly.